SMS Program Terms

This page documents the text-messaging programs operated under the ParagonMCA brand by CapitalDesk, Inc., doing business as ParagonMCA, 18305 Biscayne Boulevard, Suite 212, Aventura, FL 33160, US. Account & Security Alerts are sent from a verified toll-free number.

Last updated: October 2, 2026

Program 1: Account & Security Alerts

Program description. ParagonMCA sends one-time passcodes, login verification codes, and account security alerts to users who have provided a mobile number and affirmatively opted in to this program.

Message types. Consent to receive these messages is not a condition of purchasing or using any ParagonMCA service.

How users opt in. On the early-access request form, a user may enter their mobile number and affirmatively check a consent box to receive account and security text messages. The box is unchecked by default, and the request can be submitted successfully whether or not it is checked. A screenshot of the form showing both consent boxes is provided in the Opt-In Flow section below.

Consent confirmation at activation. Because ParagonMCA is pre-launch, no messages are sent at the time consent is collected. When your account is activated, you will be asked to confirm your mobile number and re-affirm consent inside the product before any message is sent. Consent given on the early-access form is not used to send messages until that confirmation is complete.

Message frequency. Message frequency varies; typically fewer than 10 messages per month, sent only in response to your own login or account activity.

Cost. Message and data rates may apply. ParagonMCA does not charge for these messages; charges depend on your mobile plan and carrier.

Eligibility. You must be at least 18 years old and the authorized subscriber or customary user of the mobile number you provide. Supported carriers may change without notice.

Opt-out. Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages. STOP, UNSUBSCRIBE, CANCEL, END, and QUIT are all honored. If you later want to resume messages, reply START or UNSTOP, or opt in again on the early-access request form.

Help. Reply HELP, or contact support@paragonmca.com.

Security notice. ParagonMCA will never ask you to reply to a text message with your password, your one-time passcode, or any account credential. Do not share a passcode with anyone, including anyone claiming to be ParagonMCA support. If you receive a passcode you did not request, do not use it and contact support@paragonmca.com.

Sample messages

Carriers, including T-Mobile, are not liable for delayed or undelivered messages.

Program 2: Product Updates & Early-Access Messages (Marketing)

Program description. CapitalDesk, Inc., doing business as ParagonMCA, sends recurring marketing text messages to people who have explicitly opted in. These messages tell subscribers about the ParagonMCA software platform, including early-access invitations, product updates, and announcements, so they can learn about the platform and register. These messages are about our software only. We do not send offers for financing, and we do not send messages on behalf of any brokerage or third party.

How you opt in. You opt in by checking the separate, unchecked box for marketing text messages on our early-access signup form at https://www.paragonmca.com/signup.html and submitting the form with your mobile number. This box is optional and is separate from the box for account and security text messages. Consent is not a condition of signing up or of purchasing any goods or services. We do not send marketing texts to anyone who has not checked this box. A screenshot of the form showing both consent boxes is provided in the Opt-In Flow section below.

Message frequency. Up to 4 messages per month.

Costs. Message and data rates may apply.

How to opt out. Reply STOP to any marketing message at any time. You will receive one confirmation message and no further marketing messages. You can also email support@paragonmca.com. You may opt back in at any time by replying START or by checking the box on the signup form again.

How to get help. Reply HELP to any marketing message, or email support@paragonmca.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with third parties. See our Privacy Policy for details.

Separate from account and security messages. The two programs are independent and send from different numbers. Opting in to or out of one does not change your status in the other. Replying STOP to a number stops the program sent from that number. To stop all texts from ParagonMCA, reply STOP to each number or email support@paragonmca.com.

Sample messages

Opt-In Flow

Consent for both text-messaging programs is collected on the early-access request form. The form presents two separate consent checkboxes — one for Account & Security Alerts and one for Product Updates & Early-Access Messages — each unchecked by default, so no visitor is enrolled in either program without affirmatively checking the corresponding box.

Opt-in evidence

Consent is collected in two steps on the early-access request form, both visible to any visitor without signing in:

1. The user enters their mobile number in the field labeled “Mobile number (optional — for account security messages)”. The field may be left blank.
2. The user checks the consent box for the program they wish to receive. Each box is unchecked when the page loads, is not required to submit the form, and is separate from the checkbox accepting the Terms of Service and Privacy Policy.

On submission, ParagonMCA records the date and time of consent, the mobile number provided, and the exact consent language displayed at the time of consent. Consent records are retained for as long as required by carrier and legal obligations.

Brokerage Messaging (Platform Customers)

Brokerages using the ParagonMCA platform send messages to their own merchants under their own sender registrations, not under ParagonMCA's. Each brokerage is registered with The Campaign Registry as its own A2P 10DLC brand, under its own legal entity, website, privacy policy, and terms of service, and is the sender of record for every message it originates. This program is consent-based and first-party only: cold outreach, purchased or third-party lead lists, and promotional messaging about financing offers are prohibited. Full requirements are in our Messaging Acceptable Use Policy, and an overview is on our Messaging on ParagonMCA page. No brokerage messaging is active today.