SMS Program Terms

This page documents the text-messaging program operated under the ParagonMCA brand by CapitalDesk, Inc., doing business as ParagonMCA, 18305 Biscayne Boulevard, Suite 212, Aventura, FL 33160, US, consistent with our Twilio / Campaign Registry (TCR) campaign submission.

Last updated: August 18, 2026

Account & Security Alerts

Program description. ParagonMCA sends one-time passcodes, login verification codes, and account security alerts to users who have provided a mobile number and affirmatively opted in to this program.

Message types. Transactional and authentication only. No marketing or promotional messages are sent under this program. Consent to receive these messages is not a condition of purchasing or using any ParagonMCA service.

How users opt in. On the early-access request form, a user may enter their mobile number and affirmatively check a consent box to receive account and security text messages. The box is unchecked by default, and the request can be submitted successfully whether or not it is checked.

Consent confirmation at activation. Because ParagonMCA is pre-launch, no messages are sent at the time consent is collected. When your account is activated, you will be asked to confirm your mobile number and re-affirm consent inside the product before any message is sent. Consent given on the early-access form is not used to send messages until that confirmation is complete.

Message frequency. Message frequency varies; typically fewer than 10 messages per month, sent only in response to your own login or account activity.

Cost. Message and data rates may apply. ParagonMCA does not charge for these messages; charges depend on your mobile plan and carrier.

Eligibility. You must be at least 18 years old and the authorized subscriber or customary user of the mobile number you provide. Supported carriers may change without notice.

Opt-out. Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages. STOP, UNSUBSCRIBE, CANCEL, END, and QUIT are all honored. If you later want to resume messages, reply START or UNSTOP, or opt in again on the early-access request form.

Help. Reply HELP, or contact support@paragonmca.com.

Security notice. ParagonMCA will never ask you to reply to a text message with your password, your one-time passcode, or any account credential. Do not share a passcode with anyone, including anyone claiming to be ParagonMCA support. If you receive a passcode you did not request, do not use it and contact support@paragonmca.com.

Sample messages

Carriers, including T-Mobile, are not liable for delayed or undelivered messages.

Opt-In Flow

Consent for the Account & Security Alerts program is collected on the early-access request form. The consent checkbox is presented exactly as follows, unchecked by default:

Opt-in evidence

Consent is collected in two steps on the early-access request form, both visible to any visitor without signing in:

1. The user enters their mobile number in the field labeled “Mobile number (optional — for account security messages)”. The field may be left blank.
2. The user checks the consent box shown above. The box is unchecked when the page loads, is not required to submit the form, and is separate from the checkbox accepting the Terms of Service and Privacy Policy.

On submission, ParagonMCA records the date and time of consent, the mobile number provided, and the exact consent language displayed at the time of consent. Consent records are retained for as long as required by carrier and legal obligations.

Brokerage Messaging (Platform Customers)

Brokerages using the ParagonMCA platform send messages to their own merchants under their own sender registrations, not under ParagonMCA's. Each brokerage is registered with The Campaign Registry as its own A2P 10DLC brand, under its own legal entity, website, privacy policy, and terms of service, and is the sender of record for every message it originates. This program is consent-based and first-party only: cold outreach, purchased or third-party lead lists, and promotional messaging about financing offers are prohibited. Full requirements are in our Messaging Acceptable Use Policy, and an overview is on our Messaging on ParagonMCA page. No brokerage messaging is active today.